Demurrage Inquiry

This page provides information regarding TFMarine’s Demurrage and Detention Invoicing procedures and provides information regarding the documentation required to successfully request fee mitigation, refund, or waiver.

TFMarine has filed its tariff for Demurrage and Detention Services under Rule 2.12 and Rule 19.

All requests for fee mitigation, refund, or waiver must be in writing and sent to accounting@tfmarine.com.  A request must be filed within 30 days of the Invoice Date of the Demurrage/Detention Invoice.

Information needed to request fee mitigation, refund, or waiver must state the basis for the dispute.

If you are not the correct bill to party, provide the reason why and inform who should be the bill to party.

If the number of days of demurrage/detention are incorrect, provide your understanding of the actual dates for container pickup and delivery and your calculation of the demurrage days after allowing for free days.